Pagrindinis > FAQ

FAQ

1. How many days do you need to install the equipment?
It takes 1-2 days.
2. How many overseas technicians will you arrange for equipment installation?
It depends on equipment model and size, generally 1-2 persons.
3. Do you have required sales target for distributors?
No target requirement, orders are acceptable directly.
4. Can I remit payment to you, and you pay other suppliers on my behalf?
Yes.
5. Can goods from other suppliers be delivered to your factory for combined loading?
Yes.
6. When will your factory close for Chinese Spring Festival holiday?
According to China's statutory holiday schedule.
7. Can the equipment be installed in high-temperature weather?
Yes.
8. Can your equipment be installed in low-temperature cold weather?
Yes.
9. Do you have offices in Shanghai or Guangzhou for on-site visits?
Not available at present.
10. Can you send technicians to our site for equipment installation?
The installation is simple; we can provide remote video guidance.
11. Can I purchase spare parts only from your company?
Yes.
12. Will your company attend industry exhibitions to display products?
Yes.
13. Can you deliver equipment to my warehouse in Guangzhou?
Yes.
14. How long will it take to provide customized design solutions?
1-7 days, subject to equipment model.
15. What standards do your products comply with?
International industry standards.
16. How do you pack the equipment?
Pallet + wooden case packaging.
17. Can you customize equipment according to our required dimensions?
Yes.
18. How many years has your company manufactured such equipment?
18 years.
19. What certifications do your equipment have?
Factory inspection certificate, CE certification, ISO9001 quality system certification.
20. How many employees are there in your factory?
100 employees.
21. What requirements are needed to become your exclusive agent in our country?
Basic professional knowledge of injection molding machines is required.
22. Do you have agents in our country currently?
No local agents yet.
23. Do you provide actual on-site project pictures of equipment?
Yes.
24. How far is your factory from downtown hotels?
5 kilometers.
25. How far is your factory from the airport?
150 km, about 2.5 hours by car.
26. How long does it take from Guangzhou to your factory?
6 hours.
27. Where is your factory located?
Meishan Town, Changxing County, Zhejiang Province, China.
28. Do you provide free spare parts?
Vulnerable wearing parts are provided proportionally free of charge.
29. What is the age range of your factory staff?
Employees aged 22-55 years old.
30. Do you provide detailed professional equipment installation manuals?
Yes.
31. Is OEM service acceptable?
Yes.
32. Do you provide product samples? Free or charged?
Samples are chargeable.
33. What are your payment terms?
50% deposit for order arrangement & production; 50% balance before goods pickup.
34. What is your minimum order quantity (MOQ)?
Minimum order: 1 set.
35. Are you a trading company or original manufacturer?
We are professional equipment manufacturer.
36. How long is your production and delivery lead time?
Depends on specific equipment model.
37. How many production lines do you have in the factory?
3 production lines.